Frequently Asked Questions

Can’t find what you’re looking for? Contact our team.

How long does shipping take?

Standard shipping takes 3–5 business days within the continental US. Expedited options are available at checkout for 1–2 business day delivery.

What is your return policy?

We accept returns within 30 days of delivery for a full refund, as long as items are unused and in their original packaging. Visit our Shipping & Returns page to start a return.

Do you ship internationally?

Yes — we currently ship to the US, Canada, the UK, Australia, and Indonesia, with more countries added regularly. International orders may take 7–14 business days.

How can I track my order?

Once your order ships, you'll receive a confirmation email with a tracking link. You can also view order status any time from My Account → Order History.

Can I change or cancel my order after placing it?

Orders can be modified or canceled within 1 hour of placing them. After that, our fulfillment team may have already started processing your package — contact support and we'll do our best to help.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express) as well as PayPal at checkout.

Is my personal information secure?

Yes. All checkout traffic is encrypted, and we never store full payment card details on our servers. See our Privacy Policy for full details.